(509) 591-5517

info@loanfactory.com

Office hours:

  • Monday - Friday: 6:00 AM - 5:00 PM
  • Saturday: By Appointment

State Licenses:

Complaints:

If you would like to report a complaint, please contact our Client Advocate Department at:

We will respond as soon as possible.

Google Reviews

Martin S
Martin S
2026-06-25
We had a great experience working with Daniel and Jake at Loan Factory. They were friendly, responsive, and knowledgeable throughout the entire process. They always took the time to answer our questions and explain everything clearly, which made the whole experience much less stressful. We always felt like we were in good hands, and they genuinely cared about helping us every step of the way. We’d definitely recommend Daniel, Jake, and the Loan Factory team to anyone looking for a mortgage. Thanks again for all your help!
Jaden Ong
Jaden Ong
2026-06-25
I had an excellent experience with Loan Factory throughout my mortgage process. Their team was knowledgeable, responsive, and transparent from start to finish. They took the time to explain my options, answered all of my questions promptly, and worked hard to secure a competitive rate. The process was smooth and efficient, with clear communication at every step. I especially appreciated their professionalism and dedication to helping me close on time. I highly recommend Loan Factory to anyone looking for a reliable mortgage lender and a stress-free home financing experience.
Shawn Van de Vyver
Shawn Van de Vyver
2026-06-25
Rob has delivered exceptional customer service and goes above and beyond to ensure a smooth transaction. Highly highly recommend!
Ha Dang
Ha Dang
2026-06-24
Diane Cicchine
Diane Cicchine
2026-06-24
Our loan process couldn’t have been simpler. The service we received was impeccable. everything was explained in detail. they came highly recommended and did not disappoint. Will definitely use Loan Factory again.
venu Dontineni
venu Dontineni
2026-06-24
Thank you Venkat, i am glad we could pull this off. Your help was easily the most important factor.
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