WA-Richland

Tracey May is exceptional at what she does. She has been in the Mortgage business a long time and can handle complicated transactions seamlessly. Tracey has helped my real estate clients many times and I am always happy to recommend her to anyone needing mortgage advice and help getting a mortgage. She has a great way of explaining the mortgage process so her clients understand. I trust Tracey 100% to help my clients get the best mortgage possible for them.

Jason was an outstanding broker for my refinance. He was incredibly attentive, knowledgeable, and quick to respond — every time I called, he picked up. He made the whole process smooth and stress-free, and I couldn’t be more pleased with the experience. Highly recommend.

My mortgage Dave and my processor Steve are the best! Couldn't done it without them, closing in 28 days! Thanks for being so professional and helping us through this journey

Loan Factory worked really quick! I was able to complete and get the loan that I needed for my house. The communication was clear with multiple modes of communication used through email, phone and text. Refinance September 2026: It was a pleasure to work with Loan Factory again to refinance my house. The process, though tiring, was explained well by the team, and they ensured to bring me up to speed with all the requirement from the lender. Max, Don and Fiona stay responsive throughout the process and even on the weekend. I will definitely come back to work with Loan Factory again in the future.

Another great experience closing loan with Loan Factory. I got great helps from Natalie Nguyen and Luke Tran! Big shout out to their hard work and dedication to help. Highly recommend

Major shout out to the team that helped me with my loan process. Peyton and Kowen have done some amazing things to help me cross the finish line and close on my home loan. I highly recommend this team for any loan needs. I promise you won’t regret it!